Warranties and Maintenance
Warranties
Solar panel warranties protect your solar investment and are an important part of any solar installation. There are a few different kinds of warranties that keep your panels covered, and understanding both the differences between them and what products feature the best warranties is important to make sure you get the best deal for your solar energy system.
What is a solar panel warranty? A solar panel has two warranties: a performance and equipment guarantee. A solar panel’s performance warranty will typically guarantee 90% production at 10 years and 80% at 25 years. An equipment warranty will typically guarantee 10-12 years without failing. Installation & MonitoringWe provide a 5 year workmanship warranty and use experienced electricians and solar installers with a reputation for quality workmanship and great aftersales service. Your system will be installed by CEC Accredited Installers and meets all Australian Standards, Clean Energy Council guidelines, industry best practices, and state electricity regulations.
After your system is installed we will conduct a detailed handover session with you and provide you with a full set of documentation, system manuals, and warranty information. We will also conduct a training session for your key personnel on safety, operating procedures, and remote monitoring so you can easily check your system's performance. Quality, Reliability, DurabilityWe've chosen the products for Solar with great care. We want your Solar to operate reliably for decades to come and we only supply products from large, financially stable companies that have a proven reputation for quality and reliability.
Warranties and GuaranteesYour Solar comes with product warranties for all system components, including full Australian warranty coverage and local support for every part of your system. Your Solar will be installed by a CEC Accredited Installer, and we will work with you to respond quickly to provide any required warranty service or after sales support.
Workmanship We offer a 5-year workmanship guarantee against faults and defects in relation to installing the system or the operation and performance of the system. We guarantee to repair or replace any defect notified to us within the warranty period including by replacing all or part of the system where necessary within a reasonable time frame at no cost to you. 'Extended Warranties' are available Please contact us for further information on the available 'Extended Warranties'.
What is a solar panel warranty? A solar panel has two warranties: a performance and equipment guarantee. A solar panel’s performance warranty will typically guarantee 90% production at 10 years and 80% at 25 years. An equipment warranty will typically guarantee 10-12 years without failing. Installation & MonitoringWe provide a 5 year workmanship warranty and use experienced electricians and solar installers with a reputation for quality workmanship and great aftersales service. Your system will be installed by CEC Accredited Installers and meets all Australian Standards, Clean Energy Council guidelines, industry best practices, and state electricity regulations.
After your system is installed we will conduct a detailed handover session with you and provide you with a full set of documentation, system manuals, and warranty information. We will also conduct a training session for your key personnel on safety, operating procedures, and remote monitoring so you can easily check your system's performance. Quality, Reliability, DurabilityWe've chosen the products for Solar with great care. We want your Solar to operate reliably for decades to come and we only supply products from large, financially stable companies that have a proven reputation for quality and reliability.
Warranties and GuaranteesYour Solar comes with product warranties for all system components, including full Australian warranty coverage and local support for every part of your system. Your Solar will be installed by a CEC Accredited Installer, and we will work with you to respond quickly to provide any required warranty service or after sales support.
Workmanship We offer a 5-year workmanship guarantee against faults and defects in relation to installing the system or the operation and performance of the system. We guarantee to repair or replace any defect notified to us within the warranty period including by replacing all or part of the system where necessary within a reasonable time frame at no cost to you. 'Extended Warranties' are available Please contact us for further information on the available 'Extended Warranties'.
Maintenance
Your renewable energy system is designed to require very little maintenance and to run productively for many years. However, as with any complex electrical equipment, issues which were not envisaged such as the environment, third party interference or component failure can cause unforeseen problems.
We recommend that you periodically check your equipment, including your inverter for the obvious signs of faults and monitor your production to ensure you don’t lose out on your valuable income and savings.
We advise that you have one of our solar electricians undergo a professional service once a year as outlined below. This will help to identify any intermittent faults that you may have missed and safeguard your equipment against possible breakdowns. It will also help to uphold any warranties on the equipment you have purchased.
We can help tailor a package to your business requirements; please contact us for more information.
We recommend that you periodically check your equipment, including your inverter for the obvious signs of faults and monitor your production to ensure you don’t lose out on your valuable income and savings.
We advise that you have one of our solar electricians undergo a professional service once a year as outlined below. This will help to identify any intermittent faults that you may have missed and safeguard your equipment against possible breakdowns. It will also help to uphold any warranties on the equipment you have purchased.
We can help tailor a package to your business requirements; please contact us for more information.